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Terms of use

Version 1, valid from 10 November 2026

This is a translation for convenience. The German version of these terms is the legally binding one; in case of any discrepancy, it prevails.

1. Who provides Maptale

Maptale is operated by Henrik Heil (“we”), Westendstraße 100, 60325 Frankfurt am Main, Germany (see the legal notice). These terms apply when you use Maptale, on maptale.io and in the Android app. Sections 3 to 5, 9 and 11 only concern people who have an account. Everything else also applies when you use Maptale without an account, for example when you watch tours or report something. For questions, reports and authorities (point of contact under Articles 11 and 12 of the Digital Services Act) you can reach us at hi@maptale.io, in German or English.

2. Alpha and costs

Maptale is an alpha. Errors can occur, and there is no entitlement to Maptale being available at all times. Features can change or be removed, for example when a map source ends. You can always download your data and delete your account.

During the alpha, Maptale is free of charge. Later there will be paid offers. You only have to pay if you expressly agree to such an offer; these terms do not cause you any costs.

Keep the originals of your photos and videos yourself. As a rule, Maptale only keeps reduced versions and discards the originals after processing.

3. Your account

For an account you currently need an invitation. You must be at least 16 years old; if you are not yet 18, you need your parents’ consent. An account belongs to one person; keep your password to yourself. We send messages about your account and about these terms to your account address. The storage per account is limited; the account settings show how much.

You can delete your account at any time, in the account settings or by email from your account address. Before that, you can download your tours, photos, videos, sounds and account details as a ZIP file.

4. Your content

Your tours, photos, videos, texts and sounds remain yours. So that Maptale works, you allow us to store them, process them, combine them into your film and show them as you set it for the tour and in the account settings, also through service providers working for us. Sharing here means setting a tour to “Link only” or “Public”. The permission also covers:

The permission is free of charge, non-exclusive and only applies to operating Maptale. It ends when you delete a piece of content or your account; backups expire after 35 days at the latest. If you set a tour to private, Maptale no longer shows it to others. Which services are involved is set out in the privacy policy. We do not sell your content and do not use it for advertising.

5. House rules

These rules apply to everything you share. What only you can see must not break the law.

  1. Personal rights. Ask people who can be recognized in the picture before you share a tour, and for people under 18 also their parents. You do not need to ask people who are only visible in passing, for example small in front of a landscape or one of many on a square. Do not publish home addresses or other private details of other people. If you find yourself on a tour, you can report it, even without an account.
  2. Someone else’s material. Only share photos, videos, music and texts that you made yourself or are allowed to use.
  3. Not suitable for minors. No photos or videos showing people naked, not even on the beach. No pornography or sexual acts, nothing that sexualizes minors, and no glorified violence.
  4. Insulting or inciting. No insults, threats or harassment, and nothing that disparages people because of their origin, religion, beliefs, gender, sexual orientation, age or disability.
  5. Advertising or misleading. Do not use tours for advertising or spam, and do not pretend to be someone else.
  6. Other. Nothing that breaks the law.

6. Reporting, blocking content and blocking people

Anyone can report content, even without an account: through “Report” in the ⋯ menu of a tour or a profile, in the player under “Options”, or by email to the address in section 1. A person looks at every report; Maptale decides none of them automatically.

If content breaks the house rules or the law, we block it: a tour, a capture or a profile. Others can then no longer see it; nothing is deleted. We write to you what has been blocked, which reason was reported and why we blocked it.

If you break the rules repeatedly, we can suspend your account. We point this out to you already in the email about the first block of a piece of content, and you can reply to it. We suspend an account immediately only in cases of spam, threats or criminal content. With a suspended account you can no longer sign in. You still get your data and the deletion of your account: the sign-in page has two buttons for this. If you would like your tours to be set to private during that time, write to us.

If you think a decision is wrong, including one about something you reported, reply to our email or write to the address in section 1. A person will look at it again. You can also take the matter to court.

When signed in, you can block a person. Maptale then no longer shows you their tours in Discover, in search and in the suggestions at the end of a tour; they remain reachable through a link. This only applies to you, and the person is not told.

Of more than five tours by one person with the same title, Discover only shows the five most recent; Maptale decides this automatically.

7. Maps and videos

The maps, aerial images and terrain data in Maptale come from other providers, among them Esri and its data suppliers. For them the following applies:

A map source can be removed, for example when the contract with its provider ends. Videos you already have may still be used under these rules. How the individual sources are credited is set out in the legal notice and in the ⓘ of the player.

8. What else is not allowed

Do not attack Maptale, do not get around limits and protective measures, and do not retrieve Maptale automatically in large quantities. If you find a security vulnerability, let us know instead of trying it out.

9. Ending

You can leave Maptale at any time by deleting your account. We can terminate with four weeks’ notice, for example if we shut Maptale down, and we will tell you by email so that you can download your data beforehand. For good cause we terminate without notice, for example if we have suspended your account under section 6 and you do not resolve the violations. We will tell you this by email. Four weeks later we delete the account; until then you can download your data through the sign-in page.

10. Liability

We are liable in accordance with the statutory provisions.

11. Changes

If these terms change, we will write to you beforehand what changes and why. The new version only applies to you once you accept it; until then the old version applies. You can accept in Maptale as soon as you are signed in. If you do not accept the new version within four weeks of our email, you cannot upload or share anything new until you accept; what you have already shared stays shared. You can still watch, download your data and delete your account. This is milder than a termination, which we could give with the same notice under section 9; in this case we can also terminate the agreement under section 9. Without acceptance we only correct what does not affect your rights and obligations, for example typing errors or a new address.

12. Law and language

German law applies. If you live in another country, you keep the protection that the laws there mandatorily give you as a consumer. The English version is a translation; the German version is the binding one.